Commercial warranty is included with all offered products. The cost of the commercial warranty is included in the product price. Commercial warranty in most instances is assumed CONUS only.

Extended Warranty

Extended 3 Year warranty is provided for all “Base Hardware” products. The extended “Base Hardware” warranty provides coverage for 36 months after its start date, regardless of the commercial warranty period. The extended warranty provides coverage for five days a week (Monday through Friday) and for 8 hours a day during business hours, with a next day response time. The cost of the Extended 3 Year warranty is included in the “Base Hardware” Price. Thirty-six month warranty for “Base Hardware” is CONUS only.

Optional Warranty Uplifts

All products can have warranty uplifts as required by the end-user. Such uplifts can include additional warranty years, onsite, mission critical, and OCONUS. Please talk to an Account Manager or the SEWP Program Manager to obtain any uplifts. Optional warranty uplifts are only available at time of product purchase.